Rochester Auto Repair Reviews - Page 3

Thank You for Choosing Joe's Auto & Tire

At Joe's Auto & Tire, we strive to provide the best possible service to our valued customers. Your satisfaction is our top priority, and we greatly appreciate your business.

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Thank You for Your Support

We sincerely appreciate your support and trust in Joe's Auto & Tire. If you have any questions or concerns, please don't hesitate to contact us. Our team is always here to assist you and ensure your experience with us is nothing short of exceptional.

Thank you once again for choosing Joe's Auto & Tire.

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Jessica Glynn

12/3/2024

Taking advantage of a senior citizen. Horrible service. My father, who is 66, brought his vehicle in, filled out the paperwork with what was wrong...any knowledgeable mechanic would have known NOT to drive the vehicle... The U joints needed to be replaced, which holds the driveshaft in place.this is why the vehicle was brought in. The mechanic drove the vehicle, which then the driveshaft fell out. My father saw his vehicle on the side of the road and went to this business asking what was going on. He was then told HE would need to pay for a new driveshaft and for the tow. My father refused to pay the tow and should not have paid for the replacement of the driveshaft. But he was charged in the end for the driveshaft and u joints. A very expensive bill over $1000.00. THIS VEHICLE WAS NOT BROUGHT IN FOR A DRIVESHAFT.

Jessica, we don’t take advantage of anyone regardless of age, race, religion, or gender. Your father,brought in a 28 year old Jeep with 198,000 miles on it and it needed a driveshaft. We pushed it inside the shop every night while we sourced a part for a 28 year old vehicle. We spoke to your father before, during, and after the repair and he was very satisfied with our work and honesty. Our mechanics are certified and the one who worked on this vehicle has decades of professional shop experience. If you would like to discuss further please call us!

- Joe's Auto & Tire-Winona

Barb Wehlage

11/28/2024

Staff very understanding and quick service during a time for me from out of town. I

Greg Ratajczyk

11/25/2024

Dear Greg, thank you so much for your kind words and for choosing Joe's Auto & Tire in Winona. We are thrilled to hear that our services met your expectations and we really appreciate your 5-star rating. Our team at Joe's Auto & Tire works hard to provide top-notch services and we're glad to know that we succeeded in making your experience a positive one. Thanks again for your support, we hope to see you again for any of your auto needs! - The Joe's Auto & Tire team.

- Joe's Auto & Tire-Winona

Heather Avery Overson

11/23/2024

Thank you so much for taking the time to leave us a 5-star review, Heather! We are thrilled to hear that our team at Joe's Auto & Tire - Civic Center Dr provided you with excellent service. We always strive to provide top-notch customer service and ensure our customers are satisfied with their experience. We appreciate your support and look forward to assisting you with any future automotive needs. Thanks again, and drive safe!

- Joe's Auto & Tire-Rochester

Gabe Quiboloy

11/21/2024

Thank you so much for your glowing review, Gabe! We are thrilled to hear that you had a 5-star experience with us at Joe's Auto & Tire. Providing our customers with top-notch service and satisfaction is always our top priority. We appreciate your support and look forward to serving you and your vehicle in the future. Thanks again! - The team at Joe's Auto & Tire, Winona, MN.

- Joe's Auto & Tire-Winona

Aimee Zeinert

11/19/2024

The service at Joes was great. I went for an oil change and they asked me about the ticking sound my engine made. I was told from the Dodge Dealership 20,000 miles prior that there’s nothing wrong it just makes that sound. Tim at Joe’s explained that it may be the cam shafts which is pretty serious. He explained everything and how long the repair would take. I called a few days later and set up the appointment. Tim contacted my warranty company and everything was taken care of! He also got my radio that was delaminating and glitchy, replaced under warranty (again, the dealership told me it was not covered). Tim called almost daily to keep me posted on progress and what they were finding. I can’t say enough good things about the service and quality of employees that work at Joe’s! Thank you!!

Amy O

11/18/2024

Great service for many years, respectful, knowledgeable, helpful!

Alyssa Barker

11/15/2024

First time going to Joe’s for some new tires and was referred by an old-coworker. I’m so glad I did - phenomenal experience from beginning to end. I originally wanted an alignment with the tires, but after checking turns out I didn’t need one. Instead of just charging me anyways, they took that off to save me some money. I got some additional work done on my transmission and I went back with a concern and they got me in right away and thankfully - turned out to be nothing! However, they were nothing but great from check-in, shuttles, inspections, pick-up, and after service concerns! Tim was great and knowledgeable and honest!

Thank you so much for choosing Joe's Auto & Tire, Alyssa! We're thrilled to hear that you had a phenomenal experience from start to finish. Our team takes pride in providing exceptional and honest service to our customers. We're glad we could take care of all your needs and save you some money along the way. Tim and the rest of our staff are grateful for your kind words and we look forward to serving you again in the future!

- Joe's Auto & Tire-Rochester

Michael Rothman

11/12/2024

Joe's did a great job on my rusty pick up! Neither the gas line nor the suspension was an easy job. Thanks for your hard work!

Thank you so much for taking the time to leave such a positive review, Michael! We are thrilled to hear that we were able to provide exceptional service for your vehicle. Our team at Joe's Auto & Tire is dedicated to delivering quality work and ensuring our customers are satisfied with their experience. We truly appreciate your support and look forward to working with you again in the future. Thank you for choosing us!

- Joe's Auto & Tire-Rochester

barbara amberg oconnor

11/12/2024

Zach is always such a professional! I typically give him a short “window” of time and he always “delivers” & usually early! I e referred so many people to Joe’s Auto and will continue! Keep up the great service!!’

Thank you so much for the kind words, Barbara! We are thrilled to hear that Zach's professionalism and efficiency left a positive impression on you. We take great pride in delivering top-notch service and making our customers' experience a smooth and pleasant one. We appreciate your referrals and look forward to continuing to exceed your expectations in the future. See you next time at Joe's Auto & Tire!

- Joe's Auto & Tire-Rochester

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